Cannot Quick Reply on IOS 10

Just updated to iOS 10 from iOS 9.3. In the previous iOS, I could quick reply a text message or LINE from the notification badge or notification bar, and reply directly from the notification badge/bar. Now it only has one option: clear. Other people have two options: view and clear. What am I missing? Why is there no view?

iPhone 6 Plus, iOS 10

Posted on Sep 15, 2016 8:40 AM

Reply
15 replies

Sep 16, 2016 7:21 AM in response to lroberts32

Hello lroberts32,

After reviewing your post, it sounds like in the notification screen you do not see the option to view and it only has the option to clear. There are a few things we can try to see if we can get that resolved.
First we can attempt to restart the iPhone ad see if the issue persists.

Restart your iPhone, iPad, or iPod touch - Apple Support
If the issue persists still, we can backup your iPhone to iTunes or iCloud and then restore the iPhone from your backup and check again.
How to back up your iPhone, iPad, and iPod touch - Apple Support
Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Thank you for using Apple Support Communities. Have a nice day.

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Cannot Quick Reply on IOS 10

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